SMS Terms & Conditions
Effective Date: Apr 25, 2025
Please read these SMS Terms
& Conditions (the “SMS Terms”) carefully. By enrolling or otherwise
agreeing to receive text messages from or on behalf of DogWOW, you agree to
these SMS Terms, as well as DogWOW’s Terms and Conditions and Privacy Policy, which are incorporated herein by reference and can be viewed at www.dogwowshop.com.
For purposes of these SMS Terms, “DogWOW,” “the Company,” “we,” or “us” shall mean DogWOW, Inc. and any of its subsidiaries, divisions, or affiliates.
1. Opting into Text Messages. You may opt-in to receive SMS messages from DogWOW in the following ways: Verbally, during a conversation, or By filling out a paper form when you visited our store.
When you choose to opt into any DogWOW text messaging program, you're giving your explicit consent to receive recurring marketing and/or transactional texts. These may be sent by or on behalf of DogWOW, to the mobile number you provide. These messages may include - but aren't limited to - Customer Care, Order Updates, Dog Wash Scheduling, Post-visit instructions, Promotional offers, Billing notifications, Confirmations/ Notification and/or other DogWOW services.
2.Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
3.SMS Consent Communication: The information and, phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
4.Message Frequency: Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your Order updates and/or billing.
5.How to Opt Out and Get Help: You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list, or you can choose not to check the SMS consent box on our forms.
If you are experiencing any issues, reply HELP to the message thread.
6. Updates to These Terms: We may update these DogWOW SMS Terms from time to time without prior notice. If you stay subscribed to our promotional or service-related text messages, or provide your phone number for future messages, it means you’re cool with any updates we’ve made.
7. Got Questions
Our DogWOW Team is always here to help!
📞 Call us at 888DOGWOW8 (888-364-9698)
📧 Or drop us a line at info@dogwowshop.com
We’ll get your tail-wagging questions answered in no time. 🐾
Privacy Policy
1. Introduction
This Privacy Policy explains how DogWow, Inc. ("we", "us", "our") collects, uses, and protects your personal information when you use our website www.dogwowshop.com.
2. Information We Collect
Personal Information: We may collect information you provide directly, such as your name, email address, phone number, etc., when you register, contact us, or use our services.
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
3. How We Use Your Information
We use your information to: Provide and improve our services, Personalize your experience, Communicate with you, Analyze usage patterns and trends, and Protect against fraud and security threats.
4. Sharing Your Information
We may share your information with:
Service Providers: We may share data with trusted third-party companies that help us operate our services.
Legal Authorities: We may disclose information if required by law or legal process.
Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new entity.
5. Security Measures
We implement reasonable security measures to protect your information from unauthorized access and disclosure.
6. Your Rights
You have the right to: Access and update your personal information, Request deletion of your data, and Opt-out of marketing communications.
7. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children under 13.
8. Changes to this Policy
We may update this Privacy Policy from time to time.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@dogwowshop.com